Most of our art is made on demand, and will take up to 7 days to be delivered. If you require an item faster than this, please contact us on 0203581574 and we will see if we are able to expedite thisAll of our works is meticulously packaged to ensure it arrives to you in pristine condition. All Items are sent via a 24-courier service
As most our art is made to order, we do not accept returns. It is important to us that you are happy with your purchase, so we will always endeavor to exchange items, as long as they have not been personalised in any way. If you would like to exchange your item, will need to notify us, and have it returned in pristine condition to our Beckenham studio, within 14 days of purchase.
CANVAS PRINT INFORMATION
Our canvas prints are made using the best polycanvas available which holds colour beautifully and is fade resistant for 75 years. This hardwearing canvas is framed by our experts on 38mm gallery bars, and each design has a white canvas border which frames the piece beautifully. Each piece (except gift sizes 25cm and 30cm) are individually numbered and come with a triangular card on the reverse which give a record of the print, and inside, give general information about Rare Designs. Once a design has reached the limit of its edition, it is no longer available.
FRAMED PRINT INFORMATION
Our framed prints are available in black or white gallery-style frames, 20-28 mm thick and 12-23 mm in depth (dependant on the size of the print purchased). They are mounted on acid-free ice-white mounts and each is numbered in black ink pen in the margin. Editions are printed on a very fine-weave canvas which gives a beautiful fade-resistant finish. The frames are glazed with Acrylic. You cannot tell that glass hasn’t been used, but will reap the benefits of this clearer, non-glare, safer alternative, which is also perfect for transit. Each piece comes with a small certified card on the reverse which give a record of the print, and inside, gives general information about Rare Designs. Once a design has reached the limit of it’s edition, it is no longer available.
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All deliveries made to mainland UK are FREE OF CHARGE. We aim to have your order delivered in the most timely way possible, however as most pieces are made to order, they can take up to 7 working days to deliver (10 days for hand embellished pieces)
If your order is urgent, please contact us prior to placing your order and we will see if we can assist. Please contact us for a quote on deliveries outside mainland UK.
Unfortunately due to the nature of our work, which is usually made to order, or one-off originals, we cannot accept returns, so please feel free to call us if you require any further assistance to be sure of your purchase before proceeding.
We do want you to be happy! So we may be able to offer an exchange or credit at our discretion.